Workforce Planning Analyst
One of the fastest-growing fintech companies, Uphold is pursuing a mission to democratise investments and payments for people and companies worldwide.
A digital money platform serving over 6 million customers in more than 150 countries. Uphold now manages more than $1.5 billion in customer assets. The Silicon Valley firm currently opens around 10,000 accounts a day as consumers seek a more versatile and cost-effective home for their financial lives. Leveraging blockchain technology, the platform provides both consumers and businesses with easy access to 46 digital assets, 27 national currencies, four precious metals, and 50 fractional U.S. equities.
Uphold’s unique trading experience - ‘Anything-to-Anything’ - allows customers to trade directly between asset classes, saving time and money. Uphold supports financial inclusion by enabling customers virtually anywhere to open an account in less than a minute and trade with no minimum investment amounts. Customers can send money to virtually anyone with an email address free of charge.
To learn more, please visit https://uphold.com
Uphold is looking for a Workforce Planning Analyst to join our Customer Service team. This is an incredibly exciting opportunity where you’ll get to work in a very friendly environment and be part of a well-motivated, talented, and growing team. Combining latest technologies, agile way of working, and the continuous striving for the best solution.
Reporting directly into the Director, Customer Service, this is a newly created role to ensure that strategic goals are met through workload forecasting and capacity planning, specifically for outsource partners in a back office environment. This is an ideal opportunity to bring your expertise and shape a planning function to drive future success.
What you’ll be doing primarily:
Bonus if you have:
What we have to offer you:
Be part of a great company that is revolutionizing financial services. Apply now!
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