Crypto Channel Director

Product · London, London, City of
Department Product
Employment Type Full-Time
Minimum Experience Executive

About Uphold


Uphold is an easy-to-use investments and payments app. Specializing in digital assets, we serve more than 7 million customers in 150 countries. We open around 15,000 accounts a day and provide consumers with a more versatile and cost-effective home for their daily financial lives. For businesses, we provide regulated infrastructure to connect crypto with fiat currencies. Today, we support 51 digital assets, 28 national currencies, four precious metals and fractional U.S. equities. 



Uphold’s unique trading experience - ‘Anything-to-Anything’ - allows customers to trade directly between any supported asset or currency in one step - physical gold to Bitcoin, for example - saving both time and money. Uphold supports financial inclusion by enabling customers virtually anywhere to open an account in less than 5 minutes and to invest with no minimum amounts. Customers can send money to virtually anyone with an email address free of charge. 
To learn more, please visit https://uphold.com  


The opportunity: 

Uphold is looking for a Crypto Channel Director to join our Product team. This is an incredibly exciting opportunity where you’ll get to The Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Manager is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market.  


What you’ll be doing primarily:

  • Establishes productive, professional relationships with key personnel in assigned partner accounts
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations. 
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. 
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. 
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. 
  • Sells through partner organizations to end users in coordination with partner sales resources. 
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. 
  • Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
  • Ensures partner compliance with partner agreements. 
  • Drives adoption of company programs among assigned partners. 


Required qualifications:

  • University graduate.
  • Minimum of 5 years experience in a business leadership position with customer and revenue growth ownership.
  • B2C P&L Ownership in a digital startup (gambling, crypto exchange, forex, online banking, payments).
  • Revenue ownership at $30-$500m range. 
  • High volume / global customer acquisition experience using digital and affiliate marketing.
  • CRM experience in an online B2C business.
  • Good understanding of digital currencies.
  • GTM definition and execution process.
  • Direct experience of defining reward based marketing campaigns.
  • Experience utilising advertising / creative agencies.
  • Demonstrated ownership of rapid customer, revenue and margin growth.
  • Very analytical person with high intellect.
  • Results focused. Will always deliver the agreed outcomes.
  • Commercially aware with great interest in understanding the competitive landscape.
  • NOT a corp exec without hands on experience of delivering revenue.
  • Fluent written and oral English skills.


Bonus if you have:

  • MBA preferable
  • Fluency in cryptocurrencies or other digital assets as they are core to our business.
  • Community talks, certifications, and/or blog posts on your interests and research.
  • Open source project contributions of any kind, such as tools developed to solve specific problems you’ve had or fixing issues on existing projects.


Importantly, if you’re looking for a senior role with us, you will have achieved many of the things above while also providing mentorship to others, and have engaged in public speaking opportunities.


What we have to offer you:

  • An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day.
  • An international team, in a cutting edge field, working on the most fascinating projects.
  • Growth and career opportunities, and the chance to be proactive and creative.
  • A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits.
  • Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks.
  • Interesting events that keep you connected with the team and celebrate our success.


Be part of a great company that is revolutionizing the financial services. Apply now Crypto Channel Director 

If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  


EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

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  • Location
    London, London, City of
  • Department
    Product
  • Employment Type
    Full-Time
  • Minimum Experience
    Executive