Knowledge Architect Specialist
One of the fastest-growing fintech companies, Uphold is pursuing a mission to democratise investments and payments for people and companies worldwide. Founded in 2014, the Silicon Valley firm today has more than 3 million customers in over 150 countries and has enjoyed more than 2MM Mobile App downloads during the first quarter of 2020. A bridge between old and new money systems, Uphold allows people to buy, exchange and send more than 100 cryptocurrencies, precious metals, equities, and currencies instantly. An engineering-led company, Uphold provides a stimulating and challenging home for the brightest and best coding talent. If you’re a Rockstar and this sounds interesting and challenging, we want to hear from you.
As the Knowledge Architect Specialist for the Cross-Enterprise Program Management team, you will work closely with the Sr PgMr to build organizational best practices around information architecture, internal process and procedural documentation on best practices and standard operating procedures for knowledge management at scale.
In this role, you will collaborate with internal stakeholders on developing the knowledge templates, organizing information architecture and documentation guidelines for capturing playbooks for the implementation and governance of our Knowledge Management solution.
You must be a change agent to help inspire and influence others to think differently, solve problems, seize opportunities and hold themselves and others accountable. Being able to recognize interconnectedness and dependencies in complex systems and advocate holistic viewpoints and solutions is critical to the success of this role.
Your application was submitted successfully.