IT Administrative Assistant

Engineering · Braga, Portugal
Department Engineering
Employment Type Full-Time
Minimum Experience Mid-level

IT Administrative Assistant

Job Description


About Uphold

One of the fastest-growing fintech companies, Uphold is pursuing a mission to democratise investments and payments for people and companies worldwide. Founded in 2014, the Silicon Valley firm today has more than 3 million customers in over 150 countries and has enjoyed more than 2MM Mobile App downloads during the first quarter of 2020. A bridge between old and new money systems, Uphold allows people to buy, exchange and send more than 100 cryptocurrencies, precious metals, equities, and currencies instantly. An engineering-led company, Uphold provides a stimulating and challenging home for the brightest and best coding talent.

If you’re a Rockstar and this sounds interesting and challenging, we want to hear from you. Apply here!


The opportunity: 

Uphold is looking for an IT Administrative Assistant to join our IT Team. This is an incredibly exciting opportunity where you’ll get to manage the lifecycle of IT equipment for our offices, employees and contractors around the world. You will provide assistance on daily administrative and information technology related tasks.

This position offers unique opportunities and learning experiences while supporting a talented technical team. This is an excellent position to launch a successful administrative career!


What you’ll be doing primarily:

  • Ensuring timeline delivery of IT equipment around the world in a fast-paced environment.
  • Managing IT inventory and company assets.
  • Handling repair orders and replacements as necessary.
  • Preparing routine status reports and tracking technology-related metrics.
  • Assisting in developing budget forecasts based on capacity planning.
  • Negotiating contracts with vendors.
  • Performing basic administrative support duties as required to meet specific operational objectives.


Required qualifications:

  • Three or more years of office work experience, preferably in a technology department.
  • Experience in working with an IT asset management tool.
  • Ability to prioritize given tasks and work efficiently towards completing them.
  • Strong analytical and problem-solving abilities.
  • Self-starter who works well independently.
  • Proactive in making small decisions and taking initiative to create a positive experience for others.
  • Keen attention to detail.
  • Proven ability to multitask effectively and handle fluctuating workload.
  • Ability to quickly gain new skills and knowledge when faced with new challenges.
  • Fluent written and verbal communication skills in English.
  • Positive outlook on life with a good sense of humor and an overall happy disposition.


Bonus if you have:

  • A passion for technology.
  • Experience in working with shipping carriers like UPS, FedEx, DHL and TNT at a global scale.
  • Experience with ticketing systems like Jira.


What we have to offer you:

  • An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day.
  • An international team, in a cutting edge field, working on the most fascinating projects.
  • Growth and career opportunities, and the chance to be proactive and creative.
  • A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits.
  • Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks.
  • Interesting events that keep you connected with the team and celebrate our success.


Be part of a great company that is revolutionizing the financial services. Apply now!


If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  


EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.






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    • Location
      Braga, Portugal
    • Department
      Engineering
    • Employment Type
      Full-Time
    • Minimum Experience
      Mid-level